TC 2: A Systems Approach to Requirements - Stuart Burge

Training day presentation

Course Overview

There is no doubt about it, of all the topics in Systems Engineering, requirements and what to do with them is the cause of endless debate and argument.

This training course will provide a fresh look at requirements from a Systems Viewpoint, by using two requirements models to explain:

  • Why requirements are such a problem
  • What to do in order to move towards a complete and consistent set

The two models - the Kano Model and the Holistic Requirements Model - have been used successfully in isolation for many years. It is the interplay between the two that provides a fascinating insight into the world of successful requirements engineering.

The purpose of this training day is to explain the systems approach to requirements, before introducing simple tools to help individuals or organizations engineer better requirements.

Attendees will be provided with a workbook that contains the technical content of the workshop, together with the case study practice exercise.

Overview of Content


Session Content
Why Requirements Go Wrong Exercise to gather some user Requirements
Requirements Issues
A Systems Approach to Requirements Purpose, process and Tools
A Systems View of Requirements
  • Holistic Requirements Model
Using Generic System Functionality
  • as the basis for concise clear requirements organization
  • to uncover unspoken requirements
  • for pre-mortem exploration
Gathering Requirements Gathering Requirements process
Identifying Stakeholders using the Stakeholder Influence Map
Eliciting Requirements using Affinity Diagrams
Analysing Requirements Processes and tools for Analysing Requirements
Specifying Requirements Using the Holistic Requirements Model to create a concise and clear approach to specifying Requirements

Course Trainer

Dr Stuart Burge is a founding partner of the Burge Hughes Walsh Partnership. His area of expertise covers requirements engineering and system design. He has worked with many companies delivering Systems Engineering and Systems Thinking training and providing project support to live design teams. The companies include BAE SYSTEMS, Babcock International, GE Oil & Gas, dstl, QinetiQ, HMGCC, Rolls-Royce, MBDA, SELEX, Waters, Johnson Matthey, Jaguar Land-Rover